Description

2X2 KVM Switch Dual Monitor 4k 60Hz HDMI 2.0 KVM Switch Extended Display HDMI The HDmatters' Dual monitor HDMI KVM Switch is designed to control up to 2 dual-video output capaple PC or laptops by a single set of keyboard,mouse and 2 monitors for extended, duplicated or spliced display at the same time. Very important: Hardware requirements: 1)PC or laptop must be capable of supporting 2 native video outputs Simultaneously. And your pc or laptop must support mirror and Extended mode. 2)The KVM Switch can not increase the video out of your pc or laptop. if your PC or laptop does not come with 2 native video ports and capable of working simultaneously,the KVM Swich wont work. 3)If you choose the HDMI+DisplayPort model, it is recommended not to set the refresh rates above 60Hz over the DisplayPort. Installation: 1. Insert the adapter into the KVM ; 2. Plug the HDMI cable into the KVM and monitor;(Output) 3. Plug the HDMI cable and USB 3.0 cable into the KVM and your computer/laptop (HDMI cables are not included)(Input) HD IN1 A + HD IN1 B + USB IN1=PC1 HD IN2 A + HD IN2 B + USB IN2=PC2 4. Insert the mouse and keyboard into the KVM switch Manual setting needed: These KVM Switch with dual display does not support built-in EDID emulation.After switching from one video source to another, manual setting might need to adjust the desktop. Keyboards&mouse requirements We tested tens of similar KVM Switch from various factories and brands, all of them have limited compatibility with wireless&mechanica keyboards mouses.so,standard 104-key wired USB keyboard, standard 2 or 3 button wired USB mouse are recommended Cables requirements Pls use qualified HDMI cables to pair the video soures and Display. Most Sync issues such as flickering and drops are caused by poor cable. Poor cable might work well with a direct connections from source to Display.But when it comes to long transmission, sync issues happens. Being considerate These KVM switcher from HDmatters are 100% tested before shipping.In spite of this,we can not Guarantee 100% compatibility as there are thunsands of video sources from thunsands of suppliers.If you are experiencing any trouble, pls contact HDmatters support team before dispute and negative feedback. Trouble shooting: 1)There is only 1 display working when using the KVM Switch. -pls make sure if your pc or laptop comes with 2 HDMI ports and working simultaneously.You can connect your pc's 2 hdmi out to 2 displays at the same time and check if all 2 outputs works. If not, this is the limitations of your laptop instead of the KVM Switch. -If your PC and laptop do support 2 hdmi outs simultaneously,pls make sure your have connected the 2 hdmi ports of your device to the kvm's IN 1 A and IN 1B via 2 HDMI cables in order. - You can not connect one pc's 1 hdmi port to IN 1 A and another HDMI port to the IN 2 A or B. it can not work. 2)The usb out from the KVM does not work. Mouse,keyboard and other usb devices do not work. -Pls make sure you have connected the USB IN of the KVM switch and the native usb port of your pc with the included USB data cable accordingly. 3)I can not set the extended mode. -Pls make sure your pc and laptop support Extended mode. If they do, pls go to the display control panel or the video card control panel to set it accordingly. For windows,normally,you can Press Windows+P and select the output mode in the pop-up window on the screen. Payment returns shipping Warranty Feedback Payment 1)We accept Paypal only 2)Payment must be made within 4 days of auction closing 3)total amount due includes the final action prices,shipping cost pus handling 4)if you bought more than 1 items, pls send one payment for all items. returns 1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half. 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#. 3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included.And shipping cost shall be paid by buyer 4. We request that you contact us immediately BEFORE you open a return case, so that we can satisfactorily address your concerns. 5. our item has been tested before shipping out, if there is any problem, pls contact us directly via ebay message. shipping 1)Item will be sent within 48 hours of payment verifications usually 2)we only send you comfirmed paypal address only. 3)Items are Usually shipped via speedpak shipping method to wroldwide 4)Delivery time depends on destination and other factors. Warranty 1)12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.Shipping cost shall be paid by customer. 2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY. Feedback If you are satisfied with the product you received, please leave us positive feedback If you are dissatisfied for any reason, please donot be quick to leave negative/neutral feedback. Pls contact with us via Ebay message, We work hard to resolve any problem to make sure EVERY CUSTOMER 100% SATISFIED and always leave positive feedback to all our customer. If you have any problems about your purchase, just let us know through "MY MESSAGES". We promise that we will try our best to solve problem for you since our mission as ebay seller is make sure that you are satisfied with your every transaction. We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!